IM/Chat Translation

Engage your customers on instant messaging and chat

Make an appointment to add a linguist to your chat and instant messaging business meetings. Are you using Skype, GoToMeeting or similar software for your business meetings?
You can add a linguist to translate written messages and chats in over 30 language combinations with English.

The ability to instantly communicate with customers is becoming ever more important in this globalised world. Studies have demonstrated that having content in a customer’s preferred language increases the sales rate. After all, would you buy from a website that was not in English – or was poorly translated? Neither would we!

Despite recent advances in machine/automated translation and post-editing, the technology is not yet truly able to replace a person interacting with your customers around the world.

So whether you instant message your customers (e.g. using Skype) or chat with them directly on your website, we enable you talk to them effectively in their preferred language.

You book one of our linguists who will do the translation in both directions as the conversation progresses. This service enables small businesses to look like big ones who have multilingual customer service staff around the world. It also enables you to direct how the conversation will go – you stay in control of the interaction.

Contact us now to discuss how we can increase your international sales.

IM Translation

We Provide the Total Solution

Device Friendly

Desktop or mobile – Engage your customers on any device.

Flexible

Any IM/chat system – Just tell us which app you us.

Available

As flexible as you are – Just book an appointment and we’ll do the rest.

The Total Solution

We offer these language combinations with English:

Arabic

Bulgarian

Chinese (simplified)

Chinese (traditional)

Czech

Danish

Dutch

Finnish

French

French (Canada)

German

Greek

Hebrew

Hungarian

Indonesian

Italian

Japanese

Korean

العربية

български

中文(简体)

中文 (繁體)

čeština

dansk

Nederlands

suomi

français

français (Canada)

Deutsch

ελληνικά

עברית

magyar

Bahasa Indonesia

italiano

日本語

한국어

Malay

Norwegian

Polish

Portuguese (Brazil)

Portuguese (Portugal)

Romanian

Russian

Serbian

Slovak

Spanish (Latin US)

Spanish (Spain)

Swedish

Tagalog

Thai

Turkish

Ukrainian

Vietnamese

Bahasa Melayu

norsk

Polski

Português (Brasil)

português (Portugal)

română

Русский

српски

slovenčina

Español (America)

Español (España)

svenska

Filipino

ไทย

Türkçe

українська мова

Tiếng Việt

Plans & Pricing

Prices are quoted for a specific number of words per month.

30 Minutes

£10

  • Book a linguist to join your IM chat for 30 minutes

1 Hour

£20/month

  • A whole hour to make that sale – or solve an issue – in your customer’s language

Frequent IM User

POA

  • For language combinations not involving English
  • Contact us to discuss your needs